Version v2.0.0
Released on 8/1/2024
Conferbot 2.0.0 Updates
Major New Feature: Knowledge Base Integration 🎉
We're excited to introduce a powerful new feature to Conferbot - the Knowledge Base! This addition transforms your chatbot into a comprehensive information hub.
What's a Knowledge Base?
Think of it as a smart library for your chatbot. You can now add articles, FAQs, and other helpful content directly into your bot. This means your chatbot can provide more detailed and accurate information to your users without needing constant updates from you.
Key Benefits:
- Smarter Conversations: Your chatbot can now pull information from your custom knowledge base, providing more accurate and detailed responses.
- Reduced Workload: Less need for manual responses - your bot can handle more queries automatically.
- Better User Experience: Users can now switch between chat mode and browsing articles, giving them more control over how they access information.
Other Exciting Improvements
Enhanced User Interface
- New Floating Buttons: Easily switch between chat and article modes.
- Sleek Article Display: A new, user-friendly interface for browsing and reading articles.
- Mobile-Friendly Design: The chatbot now looks and works great on all devices, from desktops to smartphones.
Improved Customization
- Announcement Banners: Grab your users' attention with custom announcement banners.
- More Branding Options: Customize your chatbot's appearance to match your brand even better.
Better Performance
- Faster Loading: We've optimized the widget to load quicker, especially on mobile devices.
- Smoother Animations: Enjoy smoother transitions when opening and closing the chat.
New Analytics Dashboard
- Get better insights into how your chatbot is performing and how users are interacting with it.
What This Means For You
- More Powerful Chatbots: Your chatbots can now handle a wider range of queries without your intervention.
- Happier Users: With quicker access to information and a smoother experience, your users will find it easier to get the help they need.
- Time Savings: Spend less time answering repetitive questions and more time focusing on complex issues and improving your service.
Getting Started with the New Features
- Look for the new 'Knowledge Base' section in your Conferbot dashboard.
- Start adding articles and organizing them into categories.
- Customize your chatbot's appearance to take advantage of the new UI options.
We're thrilled to bring you these updates and can't wait to see how you'll use them to create even more amazing chatbot experiences!
